Use and Care

Prior to First Use

Rinse the kettle thoroughly and fill just above the center seam. Bring the water to a boil and discard. Do not be alarmed if the bottom of the kettle becomes discolored after the first use. This is the polishing compound used during the manufacturing process showing. This can easily be wiped off with a soft cloth once the kettle has cooled.

Cleaning and Descaling

Should you need to descale a Richmond Kettle, never use an acidic de-scaler such as vinegar, lemon juice, etc. as this will cause harm to the 100% pure tin lining. Never fill a hot kettle with cold water as this will also damage the 100% pure tin lining. Do not use abrasive cleaners on any part of Richmond Kettles. Purified and balanced drinking water is recommended to reduce limescale buildup over time.

Heating Instructions

Use medium to medium-high heat for the best performance. Always make sure the heat source and the base of the kettle are proportional in size to prevent damage to the copper material. Ceramic top stoves should be monitored as their lower height settling make it difficult to control heat distribution. Heating up an empty kettle without water will destroy it.

Copper Care 

Over a period of time, the copper kettle will change color shades and develop a patina (a green or brown film on the surface of the copper, produced by oxidation). This is a completely natural process and does not affect the water prepared in the kettle. You may polish this away if you desire. Be aware that soft characteristics of copper mean that the kettle is sensitive to scratches. Use caution if storing the kettle in a cabinet or sitting on your stovetop. 

Warranty

 Richmond Kettles are guaranteed for a period of 12 months from the date of purchase covering any problem that arises from faulty material or manufacture. Richmond Kettle Company Ltd will replace part of or the entire kettle on inspection. Misuse or failure to adhere to the Care instructions will render the guarantee null and void.