SHIPPING TYPES: After an order is processed, it is shipped via FedEx, UPS, or USPS.  If you prefer that a particular type of courier deliver your package (UPS, USPS, or FEDEX only), please indicate this in the "Special Instructions" section of checkout.   

JL Hufford is currently only a national retailer, shipping only to the United States. Our shipping capabilities do not allow us to ship internationally or to PO Boxes, FPO or APO boxes.

STANDARD SHIPPING TIMES AND FEES: If you did not select an express type of shipping, we will ship your order standard ground.  Ground shipments going to a residence may be delivered without a signature unless "Signature Service" is requested at checkout.  If you do not request "signature service", then you are giving the courier permission to drop the package off at the recipient's address without a signature.  Once the courier indicates that the package has been dropped off, JL Hufford and the courier have no responsibility for lost or damaged packages.  For this reason, we strongly advise that you select "signature service" if you want to ensure that someone at your residence signs for the package.

All orders whose total is greater than $50.00 receive FREE standard ground shipping (No Tax Policy); all other orders are charged a flat $5.99 fee for standard ground shipping.  This fee schedule holds true only for the lower contiguous 48 states.  Shipping to any other destination may require additional fees.  To inquire about such shipments, please contact JL Hufford support at (877) 554-8336.  If we shipped your order standard ground, then you can expect it to arrive no later than five business days beginning with the first business day after your order was shipped. 

Please note: "standard ground shipping" does not include signature service. 

EXPRESS SHIPPING*:

SECOND DAY SHIPPING: During checkout, you may choose to have your order shipped 2-Day Express for an additional charge.  If you placed an order for 2-Day Express shipment, then you can expect it in exactly two business days, beginning with the first business day after your order is shipped. 

OVERNIGHT SHIPPING: During checkout, you may choose to have your order shipped Standard Overnight Express for an additional charge. If you placed an order for Standard Overnight, then you may expect your order on whatever business day immediately follows the business day upon which your order was shipped.

*Please note: If your order is placed with overnight shipping selected, you may not get your item the very next day.  For instance, if you place an order on a Friday, your order will not come on Saturday or Sunday since these are not business days.  Too, if you place your order on a Tuesday at 3:00 pm, your order will not arrive on Wednesday, since 3:00 pm is after our shipping day.  Please go here to review our order processing times.

DROP-SHIPMENTS: Sometimes part of your order is not shipped from our Lafayette, IN warehouse, and is instead shipped from a manufacturer or fulfillment facility.  Such shipments are called drop-shipments.  Whatever part or your order was drop-shipped has a distinct tracking number from any part of the order shipped from our Lafayette, IN warehouse.  In the event that your order contains shipments from distinct warehouses,  tracking ids for each portion will be provided to you in separate emails.  If you are uncertain if part of your order will be drop shipped, please contact us prior to ordering.  Drop shipped orders may take significantly more time to "process" prior to shipping than non-drop-shipped orders. The following is a list of items that may be drop shipped: Bosch, Briel, Jura-Capresso, Espressione, Ghirardelli Coffee, La Pavoni, Nespresso, Nuova Simonelli, Pasquini, Rancilio, Saeco, Solis, Russell Hobbs, Vita-Mix.

TAX:  Tax is not collected on purchases unless the order is shipping to Indiana.  It is the customer's responsibility to handle all sales tax regulations, if applicable, for states other than Indiana.  The only exception to this policy is any order for a Vita-Mix 5000 or 5000 Super.  Orders for these models of Vita-Mix will be taxed based on the purchaser's state. For price matches involving tax, please contact us toll-free at (877) 554-8336.

TRACKING NUMBERS: We email the FedEx, UPS or USPS tracking number for your package to the email address you submitted during checkout.  You receive the tracking email when or soon after your order ships.  Until you receive this email with the tracking id, your order is in "processing".  You can log in to your account at any time to check the status of your order, or to view and track the tracking id(s) associated with your order.  Log in to your account here: http://www.jlhufford.com/myaccount.asp.  If you did not get an email from us, or have lost or erased that email, please contact us with your order id in the subject heading, and a request for your tracking number in the body of the email, and we will send you your tracking number to the email address that you specify.

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