I've recently purchased the Saeco Odea Go. Well, I guess it was Christmas so I've had it for about six months. It quit working the other day and I was beside myself. The machine has put out excellent coffee time and again for my guests and me. I would say I average 5-6 cups of coffee a day from this machine. (I'm going to see someone about my addiction)
Since the machine had been doing so well under such intense performance expectations you can be sure that I was intrigued by its sudden departure from working status. Upon checking my user manual I realized that I didn't have much more information than I began with so I began to problem solve. I checked everything I could and double checked. I was seconds away from calling technical support when I decided to pull the brew group out and see what I could find.
It didn't look too dirty but I decided that cleaning it couldn't help. I didn't pull out the toothbrush or anything, I just simply ran the unit under water until I couldn't see and more coffee grinds. I stuck the brew group back in and voila, I was back in business.
I was more than pleased that Technical Service was not needed and I was able to cure my machine's illness myself. So, if you have a super auto and it quits working, do a little bit of problem solving, you might be able to save yourself some time and fix it. Email me with questions.