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- What heat settings do you recommend?
Since Swiss Diamond cookware is better at conducting heat, we recommend never using more than medium-high heat (no more than the top 25% of stove’s heat).
- Can I use metal utensils?
We recommend avoiding the use of metal utensils, as they can still cause small scratches and wear over time and damage the non-stick properties.
- Cleaning?
We recommend cleaning with hot, sudsy water. Do not use abrasive detergents, oven cleaners, or scouring pads which may affect the quality of the nonstick surface. Swiss Diamond cookware is dishwasher safe, but we strongly recommend washing by hand as the harsh dishwasher cleaners may reduce the nonstick performance over time. Thoroughly clean after each use. If not properly maintained, a thin layer of food particles or grease may become carbonized when reheated and cause food to stick. If you notice a dark build-up on the bottom of your pan, apply a thick solution of baking soda and water at the consistency of toothpaste. Rub the solution into the build-up fairly vigorously. Wash with very hot, soapy water. Repeat as necessary.
- Is Swiss Diamond using DuPont™ Teflon® non-stick coatings?
NO! Swiss Diamond is not using DuPont™Teflon® non-stick coatings. Teflon® is a trademark of DuPont and describes a big range of products that answer the needs of many industries, to learn more about it, please check the web site: www.teflon.com. Our unique coating composition is manufactured by us, and without any components from DuPont. Teflon® and PTFE are not the same.
- Do Swiss Diamond products contain “PTFE”?
Yes! PTFE is the component that gives nonstick properties to the surface of the cookware and many other consumers’ products. Our patented coating is reinforced with diamond crystals which are amalgamated into a nano-composite (mixture of extremely thin particles). Thus it requires lower quantity of PTFE, much lower than most of other nonstick products.
- What is “PFOA”?
PFOA, or Perfluorooctanoic Acid, is an agent used in the manufacture of PTFE. It is under investigation by the Environmental Protection Agency (EPA) due to potential health concerns. The Swiss Diamond nonstick coating is manufactured completely without PFOA.
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