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- How is "semi-automatic" different from "automatic" and "super automatic? What type of unit is this?
When we use the term "semi-automatic", we mean a machine that is such that the user must press a button both to start and to stop the brew process. When we use the term "automatic", we mean a machine that is such that the user needs only to press a button once and the machine stops and starts the brew process. When we use the term "super-automatic", we mean a machine that will grind, tamp, brew, and dispose of grounds all with one push of a button. The Saeco Odea Giro is a super-automatic.
- This machine uses a ceramic grinder, whereas other Saeco super-automatic coffee centers use a stainless steel burr grinder. What's the difference?
The newest generation of Saeco units are fitted with durable ceramic cutting burrs, which are extremely robust, and deliver a quieter grind than stainless cutting burrs. Furthermore, the construction of this grinder makes for a more even grind than previous metal grinders, which means less coffee dust, and less residue left over in your cup.
- What happens if my machine breaks or I have problems using it within one year of my purchase?
Our staff is trained in the use and maintenance of this machine, however Saeco offers a 12 month warranty during which time the machine will be repaired or replaced. All repairs are handled by Saeco North America repair facility. The customer will pay shipping cost to get it to the repair facility, and the cost of shipping the unit back to the customer is covered under warranty (subject to terms and limitations of warranty). All parts and labor are warrantied for one year, and when you purchase from JL Hufford, an additional year of service is included (that means your Saeco Odea Giro is covered for two years).
- How long will it take for my machine to arrive if I get standard ground shipping?
If we ship your machine standard Ground via FedEx, then the estimated delivery time is three to five business days starting on the business day that the item is ordered if the item is ordered prior to 1:00 pm EST. If the item is ordered after 1:00 pm EST, it usually ships same or next business day.
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